I want to say what a wonderful experience I just had with iServe residential lending, my agent was John Roussel, he is so easy to work, with and he will give you every break he can, all of his employees are the
same, professional and friendly. He worked with me through the whole lending process. I would recommend iServe lending and John Roussel, to any one wanting to buy a home.
David & Jena Fox|
John Roussel and his team are fantastic. After being jerked around by an online mortgage lender for 90+ days and being no closer to getting into the home were in contract to buy we were referred to John and his team at IServe Residential Lending, LLC by our excellent Realtor Ron Boles.
During our first office visit to meet John he literally accomplished more in 6 plus hours than the online mortgage lender did in over 90 days. John and his team are very knowledgeable and kept us informed every step of the way and had us signing at closing in less than 2 weeks. Thank you John (and team) for all your hard work on our behalf.
I have never had a better experience than with John Roussel. I went from no credit to excellent credit with the advice from John at I serve. John Roussel personally went to the IRS office with me to help with a 25,000.00 lien that was on me that wasn’t mine. He 100% bent over backwards to help me and I always received a prompt call back. John knows how to put you at ease with the stress and hassle of making a big purchase he is very professional! I truly wouldn’t have my new home without the help of John Roussel at I serve.
Andrea C. & Jose E. |
November 26, 2018
Starting over in your 40's is not easy. For both my fiancé and I it's our second time around. Me a previous home owner, him a first time buyer. Our dream was to get married and buy a home. We worked on our credit and thought we had a ways to go, months maybe years! I called John at the suggestion of a dear friend and was so impressed with his professionalism and kindness. We got some exciting news right away, we were pre-approved!!
John went straight to work on getting everything together that we would need. He listed to us and did exactly what we asked him to. We started looking right away and found a home that fit our needs perfectly and ee knew we had to jump on it. With all our paperwork ready to go we were able to make an offer that was accepted and close that deal in less than a month.
John is so knowledgeable and his staff is super friendly and helpful. They made sure we understood everything they were doing and that we knew what expect. We sincerely appreciate all that iServe Lending has done for us in making our dreams come true. We cannot begin to thank you all enough! I have already referred my brother and will refer anyone else who has any lending needs. We know that iServe will be our "go to" for our next big purchase, we won't use anyone else.
Andrea C. & Jose E.
Nick Ashely and Rosalie |
My wife Ashley and I met John in 2015.
Our life was crazy we just had our first child and we were looking to buy our first house and didn’t know where to start. A friend of ours referred us to John and told us how amazing he was and how he helped them buy there house.
We met with John and was amazing. He got all of the information he needed in a matter of min and was very helpful answering all of our crazy questions because we had no idea of what we were doing.
He got our credit info which was less than desirable from my past. Which he wasn’t worried about.
He told me exactly what to pay off and to what amount to get my credit where it needed to be to purchase our new home. Once that was all taken care of it was a breeze from there on out. We have stayed in contact for the last few year and now we’re refinancing our house to utilize the equity to make some much needed repairs. John and his team have been so helpful and attentive with every aspect of the process.
I have referred many people to John and his team and will continue to recommend them. Thank you John and your team for always having our back.
Nick Ashely and Rosalie